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PRIVACY CLAUSE

PRIVACY PRACTICE

Updated on 1 October 2019

 

We process personal data confidentially and in accordance with the new EU data protection regulation.

This privacy statement describes what kind of information is collected about the user of the online service, what it is used for and what influence the user has.

1. The personal information we collect

1.1. Information provided by the user himself, for example

• name, email address

• customer feedback and contacts

• other information collected with the consent of the user

1.2. Data observed about the use of online services

• online service browsing data

• online service usage data (for example, the user's access to the service, browser and device information, cookie identifier, time spent in the service, geographic location)

 

2.For what purpose is my personal data collected?

We process personal data only for predefined purposes:

- With the users' consent, we collect email addresses so that we can send them news and information about our services and products.

- We collect information about how the website is used so that we can improve and develop the service.

- We collect information about website visitors so that we can target products, services and offers that may be of interest to them using different communication channels.

- We collect information about website visitors in order to improve our customer service.

 

3. Third Parties

We use the services of a few third parties. The parties are always carefully selected so that we can be sure that they also comply with the EU data protection law. These parties are located in the USA and apply the EU-US Privacy Shield regulation that conforms to EU data protection law. The service may also contain cookies from third parties, such as measurement and tracking services and advertising networks.

3.1. Community plugins

Our online service uses community plugins such as Facebook, Twitter or Instagram's Like or Share buttons. Such community plug-in buttons appear on our service, but their content comes directly from the source of the button. The community plugin recognizes that the user is logged in to the service in question, so the page displays customized content in the plugin. Community plugins do not display customized content if the user is not logged in to the service in question. The services of community affiliates can collect information about the visitor's visit in accordance with their valid privacy protection terms. The services in question do not hand over the information they collect to the administrators of this website, unless the user has given their consent to this separately.

4. How long will my data be stored?

Collected information is kept only for as long as necessary.

 

5. How is my personal data protected?

We use necessary technical data security measures to protect personal data. Such means include, for example, the use of firewalls, encryption technologies, secure equipment rooms, appropriate access control, controlled granting of user rights and control of their use, use of encryption technologies and instructions to personnel involved in the processing of personal data. We also make sure that all our subcontractors comply with the data protection law defined by the EU.

 

6. Links to other websites

We are not responsible for the privacy practices or contents of content linked to our website maintained by third parties, nor for the legality and administration. If you notice that our linked websites have illegal or offensive content, we would be grateful for your feedback.

 

7. What kind of influence do you have?

We are committed to providing our users with choices and management options related to data protection.

7.1. Ban on direct marketing

The user has the right to prohibit the use of their data in connection with direct advertising, distance sales and other direct marketing by contacting us.

7.2. Checking information

The user has the right to check the personal data stored about him. At the user's request, we will delete or supplement personal data that is incorrect or out of date in terms of the purpose of the processing. The user can update and/or check their personal data by contacting us.

7.3. Blocking cookies

The user can clear the cookies stored in his browser from the browser settings. Blocking the use of cookies may affect the functionality of our services.

COOKIE PRACTICE

 

What is a cookie?

A cookie is a small text file that the internet browser saves on the user's device. Cookies do not damage the user's device or files. Using cookies is a common practice on most websites. Cookies are basically divided into session-specific and permanent cookies. Session-specific cookies expire when the user ends the web service, permanent cookies remain in the browser for a certain time or until the user deletes them.
Cookies have two purposes: on the one hand, they make it easier to use the website, for example by remembering the choices and settings made by the user, on the other hand, they help in developing the website and analyzing usage data. Certain functions do not work without cookies.

 

How do we use cookies?

We use cookies on our websites to improve the user experience, compile information for marketing purposes and develop our website. We also use cookies to optimize the speed of our website.

 

Website development

We use cookies to collect website visitor statistics and analyze the data. We track, among other things, which pages are visited and how long the visitor stays on different pages. Our goal is to develop the quality and content of our website.

 

Marketing

Cookies allow us to display advertisements and offers based on the user's activity on the website, regardless of whether he is logged in or not. We also use cookies e.g. in customer surveys.

 

What types of cookies do we use?

Session-specific cookies

Session-specific cookies expire when the user ends the session in the web service.

 

Persistent cookies

A permanent cookie has a specific retention period, i.e. validity period, which determines how long it remains on the computer or mobile device. Such cookies are stored until their validity expires or until they are manually deleted.

 

Third party cookies

Third-party cookies are cookies that another party installs on the device on our behalf. This happens when a service provider provides services for us, such as analysis services or services that allow our pages to be shared on social media. For example, if you use buttons when sharing content online with your friends via social media such as Facebook, this third party may place cookies on your computer.
You can find more information here:
https://www.facebook.com/about/privacy/
https://twitter.com/en/privacy
https://policies.google.com/privacy?hl=fi

Also the so-called third parties, such as advertisers, may use and collect information collected through cookies to target advertising.

 

What to do with cookies?

The user can clear cookies from the browser settings. The user also has the option to block the use of cookies completely by changing the browser settings of the device he is using. Blocking cookies may affect the functionality of the service and the targeting of advertising. If the user blocks cookies, he may not be able to fully utilize the online service. Most browsers allow you to disable the cookie function.

More information on deleting cookies:

Chromehttps://support.google.com/chrome/answer/95647?hl=en

Firefoxhttps://support.mozilla.org/fi/kb/poista-evasteet-to-delete-websites-data

Internet Explorerhttp://windows.microsoft.com/fi-fi/internet-explorer/delete-manage-cookies#ie

Safarihttps://support.apple.com/kb/PH5042?locale=en_US

Responsible for data protection and maintains the register

Marco "Platu" Planting

platu@kustomkulture.fi

+358 400 391616

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